Reply To: Footman James RAC Recovery

[Vaughan Jenkins]

It would have been 9 hours in my case, stuck on the verge of a busy dual carriageway. What shocked me was that the RAC said they only aim to recover, it isn’t a contractual right, and there is no recourse to an Ombudsman. Classic car owners may want to ponder on thst. However, I’m going to test that with the CMA and FOS (because it was an add on to an insurance policy) but you certainly need to aviid the RAC for a standalone recovery service.